1. How long does the software take to set up? How long will it last?
Generally, it takes us three weeks to build a site. We recommend having the site live at least
6 weeks prior to your event, although we are able to launch it as far as 6 months in advance.
Your site will then stay up and running for another 6 months after the event is over.
2. How much control does the Event Planner have over the website?
We provide a centralized administration system that allows the event planner to edit the
majority of site content on their own. This intuitive dashboard controls everything from site
appearance to privacy settings, map and floorplan customization, event tags, and session
details. Although we are available for 24/7 Customer Service support, we want event
planners to feel comfortable and in charge of their event (and event software) at all times.
3. Do you have downloadable apps?
Yes, but that’s not the only the option. Although we do offer native apps (downloadable
applications) for the Android and iPhone, the site can be fully accessed through a mobile,
browser-based version on any browser-enabled phone.
4. Privacy: Who can view the site?
You control the privacy settings. If the site is set to “private,” it’s impossible to access the site
at all until one has logged on with a valid username and password. If, on the other hand,
the site is set to “public,” anyone can view the sessions and exhibitors, but aren’t able to
interact with the site (create a profile, make a schedule, send a message, etc.) until they have
appropriately logged on.
5.How do I get my data into MoozUp?
There are a number of ways for Moozup to integrate with your existing data systems, ensuring
a seamless transfer of all data necessary for implementation and deployment. We can utilize
our fully documented API, creating a near realtime integration, or you can provide us with
an XML feed or a CSV file. These options are available for all of your data, including
exhibitors, sessions, and attendees.
9.What methods of social communication are enabled by the platform?
On a personal level, individuals (attendees and exhibitors) are able to send private messages
and request meetings with one another. On a larger level, the homepage “chatter” feed
operates much like an event-specific twitter feed, and open forums around the site allow
conversations pertaining to different topics, speakers, and exhibitions to flourish.
10. What size does an event need to be for the MoozUp platform to be
effective?
Moozup has enhanced the experience of conferences with 200 attendees to those with
over 80,000, along with 2,000+ exhibitors and over 10 million square feet of exhibition
space. Rest assured that no matter what your size, we are prepared to help make your event
the best it can be.
12.Can I sell sponsorships or advertisements on the site?
Our Enterprise package allows you to generate revenue through the sale of advertisement
spaces on your event site. This is only one of several ways that you can use MoozUp to
generate revenue for your organization, and if it’s something you’re interested in we
encourage you to ask an account manager how it can work for you.
13. Can I customize MoozUp?
Absolutely. MoozUp has been expertly developed to include what we believe to be an
incredible range of customizable features. If, however, there is something we don’t have, we
encourage you to speak sit with an account manager to discuss your individual needs.
14. Do you have non-US customers?
Yes. We have customers all over the world, ranging from Singapore and Australia to Europe
and Canada. We are committed to 24/7 customer service support that will be able to help
you in any time zone or location.
15. How does your customer service and support work?
Every client of MoozUp has both a personal account manager as well as a project
manager to support them before, during, and after their event. We provide 24/7 customer
service, and, in case of a problem with the site, guarantee a timely and effective res